FAQ

About ticketbande
Ticketbande is not an official booking outlet, but a worldwide ticket broker agency.

With Ticketbande, you can book tickets for concerts and sport events world-wide. We specialise in tickets for concerts and events which are either sold out or very difficult to be procure. We also locate VIP tickets or at least, tickets of the best category for the most sought after concerts/events, at prices often lower than the usual market prices.

On our home page, or under the Link “concerts”, you find a selection of the tickets we have in stock. We are also glad to answer your personal inquiries by email:

Reservations at ticketbande
You can also make a reservation for your tickets at ticketbande. As soon as the advance booking/selling of the official booking agencies start, we will contact you and give you the details of prices and categorys. Your reservation is for free, however, there is an obligation to the purchase if you convert your reservation into an order.

TICKETBANDE SUPPORT
A good service and support is very important for us, because we like to have satisfied customers! This is our philosophy and our co-workers. We answer each inquiry personally and quickly and do no send standard computerised responses. We are glad to answer all of your questions about any of the concerts and events.

Important notes before placing an order with ticketbande Before purchasing at ticketbande, please consider that some of our offers are significantly more expensive than with the normal advanced booking agents!! You must decide how much the concert is worth to you.

With the confirmation of the ticket order , you do not have the right to cancellation in accordance with § 312 b, 3, Nr. 6.

How we calculate our prices?
We purchase tickets for concerts/events which are sold out and/or difficult to locate. Unlike officail ticket agents we have to purchase or tickets in advance which is more expensive and has a higher risk element.

Frequently we travel directly to the concert or event location, such as London or Paris, to buy or collect tickets directly. We are forced to do this because numerous foreign booking offices and retailers distribute the tickets a few days before the event / concert date – obviously this does not give us enough time to supply our clients.BR>
Besides this we also have to pay again 19% VAT as a retailer, something official booking offices do not need to do.

Our prices always depend on our expenditures, the wholesale ticket price and the general event demand.

Why is there a different price written on your ticket as that paid to ticketbande?
On your ticket, you will see the net price for the event/concert. In addition, you need to pay the taxes and the fees for the advance booking (15%, which we have to pay to the official booking office for the advance booking. )BR>
Information about the events
All information concerning the concerts/events (location of the event, start time, itinerary etc )are distributed by the respective organizer/promoter. Ticketbande cannot be held responsible for the correctness of this data.